Returns & Refunds

Returns & Refunds

We want you to be satisfied with your purchase.

Returns
If there is an issue with your order, please contact us within 7 days of delivery.

Eligible Issues
• Damaged items
• Defective products
• Incorrect items received

Refunds
Once your request is approved, refunds will be issued to the original payment method.

Please note:
• Items must be unused and in original condition
• Return shipping costs may apply unless the item is defective or incorrect

To start a return or request a refund, contact us at support@kokomiya1.com with your order number.